Support Engineer
Working at Shock Media means being part of a young, professional, and informal team of specialists where you can literally turn your hobby into your job! It’s an environment where knowledge sharing, collaboration, and achieving the best results together for amazing (international) clients are paramount. Continuously optimizing and improving to become the best Managed Hoster in Europe together is our top priority!
What will you do?
- Assist our clients with a variety of (light) technical questions;
- For more complex issues, you act as the link between the client and our System & Network Administrators;
- Think along about our own products and services;
- Work with new and innovative technologies.
What do we ask?
- A passion for Linux;
- Knowledge of or interest in the hosting industry;
- Good communication skills and a passion for helping people;
- Basic knowledge of networks and computers;
- Preferably, you also have experience with hosting-specific environments and control panels such as Plesk and DirectAdmin.
What do we offer, in addition to your salary?
- Travel allowance or the option of a company car and/or company bike;
- 26 vacation days, with the option to buy or accrue more;
- A well-structured pension plan;
- Plenty of opportunities for development and growth, including a personal training budget;
- Option to work partly from home, including a remote work allowance;
- Opportunities to increase your salary and time off through on-call shifts;
- A friendly working environment with short communication lines across teams;
- An active staff association organizing fun events throughout the year (including our famous LAN parties!).
Who are we?
Shock Media has been more then a Managed Hosting Provider for over 25 years, ensuring the accessibility and availability of thousands of business-critical websites and (web) applications for various national and international organizations every day. Working at Shock Media means being part of a young, professional, and informal team of specialists, where you can literally turn your hobby into your job. Where necessary, you can expect plenty of guidance and freedom from us to further develop your role. You can work from our headquarters in Almelo and/or in a hybrid way from home.
Is this something for you?
Are you interested at the Software Developer vacancy? Then quickly send your motivation and CV to our HR department via hr@shockmedia.nl. You can also use this email address for questions about this vacancy. Still in doubt? Read about how our colleagues experience working at Shock Media or check out our other vacancies.
